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HELP ME PLEASE!

 
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napabeth
Airline Jet Fuel Attendant
Airline Jet Fuel Attendant


Joined: Nov 09, 2005
Posts: 1826
Location: Napa, Ca

PostPosted: Fri Oct 30, 2009 7:25 pm    Post subject: HELP ME PLEASE! Reply with quote

OK. So, if any of you have read my "I'm glad to be back" post you'll know that I'm having problems accessing UAB from my home computer. Well, at least I was able to log on so that I can post this. But, here's the problem. When I go to "tune in now" I enter my user name and password and hit enter and it returns me to the same screen, asking me to enter the same info. I also tried to e-amil a moderator and it told me I have to be an "authorized user" to do this. Pleeeease. .. . . . . What else can I try? Help me please. I NEED MY UAB!!!

Honestly though, thanks guys, and if I can't get this to work at home you know you have me as a dedicated listener M-F when I'm at work.
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WDWFan
Pilot
Pilot


Joined: Mar 01, 2006
Posts: 10863

PostPosted: Sat Oct 31, 2009 5:19 am    Post subject: Reply with quote

I am sure you probably tried this but...

Try running any cleanup utilities to remove cookies, cache, and temp files.

Windows comes with one "Disk Cleanup". It does not do a very thorough job though. Your browser should have an option to clean that stuff up, or your anti virus package may as well.

Next, make sure you have the latest version of your browser installed...
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napabeth
Airline Jet Fuel Attendant
Airline Jet Fuel Attendant


Joined: Nov 09, 2005
Posts: 1826
Location: Napa, Ca

PostPosted: Mon Nov 02, 2009 7:53 am    Post subject: Reply with quote

Yep - I've done the disk cleanup thing. Done the defrag. How do I check to see if I have the latest browser?
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daguru
Pilot
Pilot


Joined: Feb 21, 2006
Posts: 4196
Location: Sanford, Fl

PostPosted: Mon Nov 02, 2009 11:53 am    Post subject: Reply with quote

What OS and what browser are you using?
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Up or Down North, South, East, or West An Adventurer's Life is Best!
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napabeth
Airline Jet Fuel Attendant
Airline Jet Fuel Attendant


Joined: Nov 09, 2005
Posts: 1826
Location: Napa, Ca

PostPosted: Mon Nov 02, 2009 12:38 pm    Post subject: Reply with quote

I have Windows XP. And you're not going to believe this, but I don't know where or how to see what browser I have. Where do I look?
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daguru
Pilot
Pilot


Joined: Feb 21, 2006
Posts: 4196
Location: Sanford, Fl

PostPosted: Mon Nov 02, 2009 4:23 pm    Post subject: Reply with quote

What do you click on to get to the internet? Is it a blue E? If so, then you are probably using Internet Explorer. You can try downloading and installing Firefox or Opera and seeing if you have the same problem. If you ask me, I would recommend Opera, but to keep the peace either should work. You only need to try one, not necessary to install both...

If the the other browsers work, then it is something that is effecting your IE... could be any number of things. Could be an add-on that is not functioning properly or your security settings are messed up.

If the other browsers have the same problem, then it is something with your Operating System. Virus, spyware, malware, etc....

Is that enough home work? Smile
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napabeth
Airline Jet Fuel Attendant
Airline Jet Fuel Attendant


Joined: Nov 09, 2005
Posts: 1826
Location: Napa, Ca

PostPosted: Tue Nov 03, 2009 7:57 am    Post subject: Reply with quote

OOOOHhhhhh. Yeah, I click on a blue "E". Ok, thanks. And yes, that's plenty of homework for now. I'll see what happens.

thanks again!
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daguru
Pilot
Pilot


Joined: Feb 21, 2006
Posts: 4196
Location: Sanford, Fl

PostPosted: Mon Nov 16, 2009 11:14 am    Post subject: Reply with quote

How are things working for you napa?
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