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Donation Credit to your Account

 
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daveypoo
Commander in Chief #1
Commander in Chief #1


Joined: Jun 22, 2005
Posts: 4443
Location: MA

PostPosted: Thu Jun 29, 2017 6:31 am    Post subject: Donation Credit to your Account Reply with quote

Hey everybody!

We JUST found out that since the PayPal Button stopped working, no one has been getting their donation amounts credited to their user id's and people's statuses have been dropping. We DEEPLY apologize for that!!

With the PayPal button, it would automagically credit your user id with your donation amount, and we'd add your flyer miles manually. Since we've had to do it all manually, the process we use wasn't crediting your account for the donation, just giving you miles.

We have a complete record of everyone's donations and will go back and update things so you get the credit you deserve. It will show an overstatement in the donation list, but that's ok since we know what we've received.

Thank you to Schinkus98 for pointing this out to me!!

We'll work as quickly as we can to resolve this and let you know when we're complete.

Again, we apologize for this and will do what we can to make it right!
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When you're curious, you find lots of interesting things to do.
--Walt Disney

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jahosifatz
Business Class Ticket Holder
Business Class Ticket Holder


Joined: Sep 28, 2006
Posts: 2108

PostPosted: Thu Jun 29, 2017 6:45 am    Post subject: Reply with quote

Thanks, Dave!
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kraysister
Pilot
Pilot


Joined: Aug 24, 2007
Posts: 4607
Location: Massachusetts

PostPosted: Thu Jun 29, 2017 6:50 am    Post subject: Reply with quote

Thanks! I made a donation on June 10th, not sure it has been listed under donations. (Not so concerned about the points but want to make sure you guys got it.) Very Happy
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ltldeb
Commander in Chief #1
Commander in Chief #1


Joined: Jun 22, 2005
Posts: 9104
Location: MA

PostPosted: Thu Jun 29, 2017 7:03 am    Post subject: Reply with quote

kraysister wrote:
Thanks! I made a donation on June 10th, not sure it has been listed under donations. (Not so concerned about the points but want to make sure you guys got it.) Very Happy


You should have gotten your flyer miles. I remember giving them to you. Smile
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daveypoo
Commander in Chief #1
Commander in Chief #1


Joined: Jun 22, 2005
Posts: 4443
Location: MA

PostPosted: Thu Jun 29, 2017 11:45 am    Post subject: Reply with quote

We have reports from PayPal that tell us who has donated and how much. We'll match everyone to their donations to make sure everyone is in sync.
_________________
When you're curious, you find lots of interesting things to do.
--Walt Disney

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ltldeb
Commander in Chief #1
Commander in Chief #1


Joined: Jun 22, 2005
Posts: 9104
Location: MA

PostPosted: Mon Jul 17, 2017 5:52 pm    Post subject: Reply with quote

Hey everyone!

David and I just updated everyone's donations and made sure your rolling 18 month totals are in sync. We will continue to monitor this until the PayPal button is working properly.

If you feel your total is in error, please feel free to PM or email one of us. Smile

Thank you so much for your patience and understanding.

PLEASE NOTE: the donation amount from Brendafitz24 is bogus. For some reason when we were manually putting in the transactions, it added the amount to her name. Don't worry, she didn't get everyone's flyer miles. You all got your own. Smile
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